Legal
Privacy Policy
Last updated: September 2026
1. Who We Are
Eia Energy is a registered Energy Service Company (ESCO) headquartered in Riyadh, Saudi Arabia. We provide energy management, renewable energy, water conservation, and green building consultancy services. References to "Eia Energy", "we", "us" or "our" in this policy refer to Eia Energy and its operations. For questions about this policy, contact us at projects@eia.energy.
2. Information We Collect
We collect information in the following ways: contact form submissions (name, email address, organisation name, and message content); enquiry type; technical data (IP address, browser type, pages visited); and cookies. We do not collect sensitive personal data through this website.
3. How We Use Your Information
We use the information we collect to: respond to your enquiries and provide the services you have requested; communicate with you about your project or engagement with Eia Energy; improve our website and understand how visitors use it; and comply with applicable legal and regulatory obligations in Saudi Arabia.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the Saudi Personal Data Protection Law (PDPL): contractual necessity; legitimate interests; legal obligation; and consent where you have explicitly agreed.
5. Data Sharing
We do not sell, rent, or trade your personal information. We may share data with service providers bound by confidentiality obligations, professional advisers, and regulatory or government authorities where required by Saudi law.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for up to three years unless an ongoing business relationship requires longer retention.
7. Your Rights
Under the Saudi Personal Data Protection Law (PDPL), you have the right to: access your personal data; request correction of inaccurate data; request deletion subject to legal retention requirements; withdraw consent; and lodge a complaint with SDAIA. Contact us at projects@eia.energy to exercise these rights.
8. Cookies
Our website uses essential cookies required for the site to function, and analytical cookies to understand how visitors interact with our content. You may disable cookies through your browser settings; however, some features of the site may not function correctly if you do so.
9. International Transfers
Our website is hosted on infrastructure that may process data outside Saudi Arabia. Where this occurs, we ensure appropriate safeguards are in place consistent with the PDPL.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.